AI at Fishbowl

AI has one job here: make the operator's day easier. If it can't, we don't use it.

Ask what's short and the purchase orders are drafted. Ask what sells next quarter and the forecast comes from your own history. Nothing is saved until you click. Here is how it works, and why it's built differently.

How a feature ships

The test every AI feature has to pass

  1. Does it give the operator part of the day back, without taking the decision away?

  2. Does it take the chasing off someone's plate, or add one more screen to check?

  3. Would you place the buy on its number without opening the spreadsheet to check?

  4. Can it show where the answer came from? If not, it doesn't touch a purchase order.

Built on your records

It knows your business and your industry. That is why the answers hold up.

Twenty years of inventory and manufacturing data behind every question. One question, asked two ways.

"Can we ship all 100 on SO-4471 this week?"

You ask Fishbowl's AI Operations Specialist

You ask the AI in most inventory software

  1. It reads your live records: on hand, committed, in transit, each vendor's lead time. Nothing exported, nothing pasted in.

    It reads what you typed, and whatever you pasted in.

  2. It sends the question to the tool built for that job. This one goes to orders and purchasing, not to a general chat.

    One general model handles every kind of question.

  3. The math is done by calculation on your numbers, never by the language model. Ask twice, you get the same number.

    The model writes the number. Ask twice, you may get two.

  4. You get the answer, the rows it used, and a drafted PO for the short part. Nothing saves until you click Approve.

    You get a paragraph. The PO is still yours to build.

  5. If a lead time or a cost is missing, it says so. It doesn't fill the gap.

    If something is missing, it guesses.

And it doesn't wait to be asked. When a shortage is forming, an order is slipping or a number looks wrong, it tells you, says why, and preps the fix. Same login, same permissions, in the screen you're already on.

What it does for you

Fishbowl does the work. You make the call.

  • Your whole operation

    You get answers from your stock, orders and books as they stand right now, so you can say yes or no while the customer is still on the phone.

    CoralieFrom live stock"Can we ship 200 of the X100 by Friday?" 140 on hand at Main, 60 at Warehouse 2. Yes, from both.Answered from on hand, committed and available by location.
  • Nothing saved until you click

    You can hand the keying to the AI Operations Specialist and still catch a wrong quantity before the vendor sees it.

    CoraliePurchase order, draftedSteel Supply Co. · part 45-228 · 50 units · $3.40 · arrives Sep 16. Waiting for your approval.Every draft ends at a confirmation card.
  • See the math

    You see the rows behind every number, so you can check it before you act and defend it in the ops meeting.

    CoralieBuilt fromOn hand 76 · needed 100 · vendor lead time 6 days · MOQ 25 · SO-4471.Numbers come from calculations on your records, not from the language model.

In the product

Ask. Approve. Done.

Two exchanges, as they happen in the product.

Forecasting

See what's coming

Forecast each item from your own sales history, so you can set the next buy without rebuilding the spreadsheet. The thing the one person who knew used to carry in their head, on a screen anyone can open.

A forecast from your own numbers

Demand by item and location, projected from what you actually sold, with seasonality and trend in it.

Reorder points that follow it

When the forecast moves, the reorder point and the PO timing move with it. You buy for the season coming.

8% more sales from demand forecasting · Koken USA

The answer instead of the report

Slow movers, margin by customer, turnover, inventory value on a date. Asked in plain English, answered from live data.

70% faster reporting · Hodo Foods

Customer results

Results customers are already seeing

Results from Fishbowl customers, each linked to its case study.

45+ min

back per purchase order with the AI Operations Specialist · Telluric Companies

AI Operations Specialist

"[Coralie] saves me at least 45 minutes per purchase order."

Brian Garrett, Telluric Companies

  • 8%

    more sales from demand forecasting · Koken USA

  • 22%

    fewer stockouts from better forecasting · Extract Production

  • 80%

    less time on supply chain reporting · Cascadia Motion

  • 70%

    faster reporting · Hodo Foods

  • 50%

    less scheduling time, MOs and work orders from the BOM · Velocity Restorations

  • Forecasting

    Fishbowl's demand forecasting and recommendations let Koken plan ocean freight for higher utilization: 7% lower freight costs and 8% more sales.

    Koken USA → case study

Data and permissions

What happens to your data

Six sentences you can check.

  • It sees exactly what your login sees.

    The AI Operations Specialist and the assistant connection run with the permissions of the Fishbowl user asking. No role gets a wider view through AI than it has in the app.

    Check it: ask the AI Operations Specialist, or your connected assistant, for a location your user can't open.

  • Nothing is written without a person approving it.

    Reads never need confirmation. Every write shows a summary first and saves only on an explicit go-ahead.

    Check it: every draft ends at a confirmation card.

  • Your identifiable data is not used to train general-purpose AI models.

    Fishbowl will not use Customer Data that is identifiable to Customer to train or improve general-purpose artificial intelligence models.

    Check it: Terms and Conditions §17.6, and the "How is Fishbowl using AI?" notice inside the product.

  • The AI runs on Fishbowl's infrastructure, under Fishbowl's agreements.

    The AI Operations Specialist incorporates third-party AI models under commercial licenses held by Fishbowl, and runs on infrastructure Fishbowl builds and operates. AI augments the decision; a person makes it.

    Check it: Terms and Conditions §17.1 and §17.3.

  • Every answer can be traced to your records.

    Numbers come from calculations on your data, drafts show the rows they used, and charts are only drawn from sourced data.

    Check it: expand "Built from" under any draft, and the source rows under any chart.

  • You can tell us when it's wrong.

    Thumbs up or down on any answer goes straight to the team building it, and "The AI Operations Specialist can make mistakes. Verify important numbers before you act on them." stays on screen.

    Check it: the feedback control and the caveat line under every reply.

Questions people ask

Frequently asked questions

Which products have it?

The AI Operations Specialist runs in the cloud products, Fishbowl Inventory and Fishbowl AI Manufacturing. Demand forecasting, dashboards and plain-English answers from your data run in every Fishbowl product, including Advanced Manufacturing and Advanced Warehouse. The connection to ChatGPT, Claude and other assistants works with Fishbowl Inventory.

What if it gets a number wrong?

Numbers are produced by calculations on your records, not by the language model, and every draft shows the rows it used. When an input is missing, it says so and asks instead of guessing. It still says "verify important numbers before you act on them," because you're the one who knows the customer, the vendor and the floor. If something looks off, thumbs down sends it to the team.

We're not AI people. Is there a course?

No. If you can type "what's below reorder at the main warehouse?" you can run all of it. The forecasting and dashboards need no prompt at all.

What won't it do?

Do the physical work. Picking, packing, shipping and receiving still happen on the floor, by your people with scanners and the mobile app. The AI Operations Specialist can tell you what's waiting, draft the paperwork and flag what's short, but a box moves when a person moves it. It also won't change anything without your click, or guess a lead time or a cost it can't find.

Your turn

Bring the question you ask every Monday.

Click through the AI Operations Specialist drafting a PO, or book 30 minutes with your data.